ZoneAlarm, NetLimiter, Avira, Komodo, Hamachi, Rogers Online Protection, Ultimate Arena, CA Security Suite (also known as "My Kids") Here is a list of programs that we have seen that can conflict with a game and cause the multiplayer services to not work: You may also want to disable or uninstall these applications to help determine what may be causing the connection problem.
Cant connect to ubisoft server update#
You should update all anti-virus and firewall applications that you have installed and configure them with the correct allowances, exceptions, and port forwarding. Anti-virus and firewall applications can also prevent the game from communicating correctly with multiplayer services. Virtual Private Networking (VPN) applications could also be causing a LAN conflict and should be disabled before playing the game, unless you are using VPN to establish LAN game sessions. If you have ICS enabled you should disable ICS before attempting to play the game. Internet Connection Sharing (ICS) can cause games to not work correctly in multiplayer. Here are some steps you can take to troubleshoot the problem:Īny application running on your system that is affecting your local area network could be conflicting with the games ability to connect to other players or the game servers. "There may be several different factors causing a problem like this. I will say the guy I spoke with was helpful and really sounded like he wanted to solve this. then when it prompts you to answer phone-tree questions, just press zero again and you'll be connected to a person.
Meanwhile, the best number to reach them is 91. AND I bought and activated AC4 last night so, again, I can see their servers AND activate software. Again, the odd thing it I CAN play multiplayer, so I can clearly see their servers. I have since uploaded several logs they've asked for. I have gone through them all and without any success. They sent me a long list of troubleshoointg (port forwarding, conflicing softweare, firewalls, etc).
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